Help available for heat, water bills


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Home Energy Assistance Program (HEAP) (also called “Regular HEAP”) – is a federally funded program designed to help income-eligible Ohioans with their winter heating bills. The program runs from July 1 to May 31, 2023.

Clients at or below 175% of the Federal Poverty Guidelines (FPG) receive a benefit in the form of a direct payment toward their main heating account. HEAP benefits are typically credited directly towards the eligible client’s energy heating bill beginning in the month of January.

Percentage of Income Payment Plan Plus (PIPP) Program – helps income-eligible Ohioans manage their energy bills year-round. The program allows income-eligible Ohioans to pay their energy bill each month based on a percentage of their income.

To be eligible for the program, a client must have a total household income at or below 175% of the Federal Poverty Guidelines (FPG) and must apply for all Ohio Development Services Agency (Development) Energy Assistance Programs for which he or she is eligible.

A client’s PIPP payment will be set at 10% of the last 30 days of household income for households that heat with electric and 6% for households with a different main heating source.

Applicants will need to bring the following documents with them:

• Proof of income for the past 30 days for all household members. If self-employed or seasonal you will need to bring the past 12 months income and complete copy of the most recent IRS taxes filed. If you have no income, please contact the office for further instructions.

• Copies of current heating and electric bills.

• Social Security cards for all household members. Birth certificates, voter registrations, passports or DD-214 will also be accepted if Social Security numbers are provided.

• Photo ID of applicant.

• Proof of disability if applicable

Water bill help

The Low-Income Housing Water Assistance Program provides a one-time benefit to an income-eligible Ohioan’s water account.

Client can apply online at www.energyhelp.ohio.gov or in person at Community Action, 789 N. Nelson Ave., Wilmington.

Eligible clients are those at or below 175% of the Federal Poverty Guideline that are disconnected (or have a pending disconnection notice), need to establish new service or need to pay to transfer service. The program will begin November 1, 2021.

Applicants will need to bring the following documents with them to visit:

• Copy of current water bill or disconnect notice.

• Proof of income for past 30 days, if self-employed or seasonal will need 12 months income and complete IRS 1040 documents. If you have no income, please contact the office for further instructions.

• Birth certificate or Social Security cards for all household members

Applications are accepted by walk in only at 789 N. Nelson Ave., Wilmington, from 8 a.m. to 3 p.m. Monday through Friday.

If you are elderly and/or disabled and cannot come to the office, please contact Becky at Community Action at 937-382-8365 to see if you would be eligible for a home visit.

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